Privacy Policy

1. Introduction

At Gilmo (operated by Blue T Group, LLC), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and related services at gilmo.ai. By using the Service, you consent to this Privacy Policy.

2. Information We Collect

We collect information you provide directly to us and information automatically collected when you use our services:

• Name, email, and account data
• Payment and billing information (processed by our payment partners)
• Server (guild) and channel identifiers, user IDs and roles/permissions, moderation actions, and server logs
• All message content the bot has access to in the servers where it is invited
• Content fetched from URLs you designate, including caches derived from that content
• Technical data such as IP address, device/browser information, diagnostics, usage metrics, and analytics
• All messages exchanged by you with the Gilmo bot

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and secure our moderation and AI-assisted services
• Process payments and manage subscriptions
• Send service updates and notifications (including bot DMs and server alerts)
• Improve performance, quality, and safety; troubleshoot and prevent abuse
• Comply with legal obligations and enforce our Terms
• AI processing: We send certain content to AI model providers (e.g., OpenAI) for processing; such providers may use submitted content to train and improve models available to the public. By using the Service, you consent to this processing and training use.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect personal information:

• Encryption in transit and at rest where appropriate
• Access to personal data is restricted to authorized personnel
• Security reviews and updates on a reasonable cadence
• Data is stored on secure servers in the United States
• Retention: we retain data indefinitely, including message content the bot can access, server logs, and URL-fetched content

5. Third-Party Services

Gilmo integrates with third-party services to provide functionality:

• Discord API for bot functionality
• OpenAI for AI processing (content you submit may be used by OpenAI to train and improve public models)
• Clerk for identity and authentication
• Payment processors for subscription management
• Hosting, logging/monitoring, and security providers
• Analytics services for usage tracking

6. Cookies and Tracking

Our website uses cookies and similar technologies for authentication, security, and analytics. All cookies we use are required for the site to function as intended, and you cannot opt out of them.

If you do not agree to the use of cookies, you should not use the site. By continuing to use gilmo.ai, you consent to our required cookies.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information (e.g., under GDPR/UK GDPR or U.S. state laws such as CCPA/CPRA):

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data (subject to exceptions and backups)
• Data portability
• Restriction or objection to certain processing
• Withdraw consent where processing is based on consent
• Opt-out of certain data sharing as defined by applicable law

8. Data Sharing and Disclosure

We do not sell your personal information for money. We may share your information in the following circumstances:

• With service providers and sub-processors that support our operations (see Section 5)
• With AI model providers (e.g., OpenAI) who may use submitted content to train and improve public models
• To comply with legal obligations or respond to lawful requests
• To protect our rights, users, or the public and to prevent fraud or abuse
• In connection with a merger, acquisition, financing, or sale of assets

9. Children's Privacy

Gilmo is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from individuals under 18. If you believe we have collected information from a minor, please reach out via our Discord server so we can address it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. Where required, we rely on appropriate safeguards (e.g., standard contractual clauses). By using the Service, you consent to these transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Policy on this page and revise the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated Policy.

12. Contact Us

For questions about this Privacy Policy or our data practices, please contact us through our Discord server.